Shipping

Dispatch Times

We dispatch same day for most orders received by 2pm UK time but some product lines can take longer to prepare such as kits and panels in which case please allow 3-5 days for dispatch. This is also subject to availability and whether the order contains any non-stock items.

Please note parcels lost or damaged in transit are where applicable covered up to a maximum value of the goods purchased. If the letter post / airmail (uninsured) option is chosen, we are not able to track a missing parcel and will have to wait 15 working days (25 working days for Airmail) before it can be considered lost in the post. We recommend using Royal Mail Special Delivery, UK Carrier or International Carrier services for large and / or high value goods which also offers the advantage of consignment tracking and quicker delivery.

Shipping to UK Destinations

The UK is split into 4 zones for the purposes of calculating shipping costs, these are:

  • Zone 1: All post codes in England, Wales (Except where listed below)
  • Zone 2: Isle of Wight PO30 and above
  • Zone 3: Scottish Highlands AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
  • Zone 4: Scottish Islands, Isle of Man, Scilly Isles, Channel Islands, Northern Ireland HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, GY1-10, JE1-5, BT

We are unable to ship certain products by Royal Mail due to size or being resticted in which case the only shipping option available at the checkout will be carrier.

UK 1st Class Post (Incl VAT)
  0-0.95kg 0.95-1.95kg 1.95-4.7kg 4.7-9.5kg 9.5-19kg  
Zone 1-5 £2.95 £3.95 £9.95 £18.50 £33.12  
 
UK 1st Class Post 'Signed For' (Incl VAT)
  0-0.95kg 0.95-1.95kg 1.95-4.7kg 4.7-9.5kg 9.5-19kg  
Zone 1-5 £4.15 £5.15 £11.15 £19.70 £34.32  
 
UK Royal Mail Special Delivery (Incl VAT)
  0-0.08kg 0.08-0.45kg 0.45-0.95kg 0.95-1.8kg 1.8-9kg  
Zone 1-5 £7.45 £7.95 £9.95 £12.95 £31.95  
 
UK Carrier 1-2 Days (Incl VAT)
  0-10kg 10-15kg 15-20kg 20-30kg    
Zone 1 £7.95 £11.32 £11.32 £14.68    
Zone 2 £15.00 £22.80 £22.80 £31.80    
Zone 3 £15.30 £22.80 £22.80 £31.80    
Zone 4 £17.40 £25.20 £25.20 £33.00    

 Other shipping services available at the checkout to selected destinations include Royal Mail Special Delivery by 9am, Saturday by 1pm and Saturday by 9am. UK Carrier by 12 Next Day, by 10.30 Weekdays and Next Day Saturday. Timed delivery services not guaranteed in Zones 2-4.

Shipping to European Union Destinations

The EU is split into 6 zones for the purposes of calculating shipping costs, these are:

  • Zone 1: Belgium, France, Germany, Ireland, Luxembourg, Netherlands
  • Zone 2: Austria, Denmark
  • Zone 3: Czech Republic, Italy, Slovakia, Spain
  • Zone 4: Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
  • Zone 5: Bulgaria, Greece, Latvia, Lithuania, Romania
  • Zone 6: Cyprus & Malta

Shipping methods available for each zone are Airmail, Airmail Tracking, International Carrier.

We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be EU International Carrier.

EU Airmail Shipping (Excl VAT)
  0-0.25kg 0.25-0.5kg 0.5-0.75kg 0.75-1.0kg 1.0-1.25kg 1.25-1.5kg
Airmail            
Zone 1-7 £4.13 £4.96 £6.63 £8.29 £9.96 £11.63
Orders over £83 are subject to a surcharge of £5.15 to cover insurance
 
Airmail Tracking            
Zone 1-7 £9.29 £9.96 £11.63 £13.29 £14.96 £16.63
Includes Insurance
             
EU International Carrier (Excl VAT)
  0-30kg          
Zone 1 £12.00          
Zone 2 £14.00          
Zone 3 £15.00          
Zone 4 £19.25          
Zone 5 £22.25          
  0-0.4kg 0.4-1.8kg 1.8-9.5kg 9.5-30kg    
Zone 6 £23.00 £28.00 £44.00 £67.00    

EU Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher)

Shipping to Europe (Non-EU) Destinations

The remainder of Europe (Non-EU) is split into 4 zones for the purposes of calculating shipping costs, these are:

  • Zone 7: Norway, Switzerland, Turkey
  • Zone 8: Iceland, Ukraine
  • Zone 9: Gibralta
  • Zone 10: Russia

You may be required to pay a customs import duty and a handling fee direct to the carrier on arrival in your country before goods are released. This is outside of our control.

Shipping methods available for each zone are Airmail, Airmail Tracking & Worldwide Carrier.

We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be Worldwide Carrier.


Europe Airmail Shipping (No VAT)
  0-0.25kg 0.25-0.5kg 0.5-0.75kg 0.75-1.0kg 1.0-1.25kg 1.25-1.5kg
Airmail            
Zones 7-10 £4.49 £5.95 £7.49 £8.95 £10.49 £11.95
Orders over £83 are subject to a surcharge of £5.15 to cover insurance
             
Airmail Tracking            
Zones 7-10 £9.99 £11.45 £12.99 £14.45 £15.95 £17.45
Includes Insurance
             
Worldwide Carrier (No VAT)
  0-0.4kg 0.4-1.8kg 1.8-4.6kg 4.6-9.5kg 9.5-19kg >19kg POA
Zone 7 £40.00 £40.00 £45.00 £45.00 £45.00  
Zone 8 £42.00 £45.00 £55.00 £70.00 £102.00  
Zone 9 £42.00 £42.00 £49.00 £63.00 £69.00  
Zone 10 £43.00 £47.00 £50.00 £87.00 £126.00  

European Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher)

 

Shipping to Worldwide Destinations

The only other countries we currently ship to are split into 7 zones for the purposes of calculating shipping costs, these are:

  • Zone 14: Australia, Hong Kong
  • Zone 15: Canada & USA
  • Zone 16: China
  • Zone 17: Japan, New Zealand, Singapore
  • Zone 19: India
  • Zone 20: Israel
  • Zone 21: Brazil

We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be Worldwide Carrier.

 

Worldwide Airmail Shipping (No VAT)
  0-0.25kg 0.25-0.5kg 0.5-0.75kg 0.75-1.0kg 1.0-1.25kg 1.25-1.5kg
Airmail            
Zones 14 to 21 £5.95 £8.95 £11.95 £14.95 £17.95 £20.95
Orders over £83 are subject to a surcharge of £5.15 to cover insurance
 
Airmail Tracking            
Zones 14 to 21 £11.45 £14.45 £17.45 £20.45 £23.45 £26.45
Includes insurance
             
Worldwide Carrier (No VAT)
  0-0.4kg 0.4-1.8kg 1.8-4.6kg 4.6-9.5kg 9.5-19kg

>19kg POA

Zone 14 £16.00 £25.00 £39.00 £59.00 £101.00  
Zone 15 £17.00 £27.00 £37.00 £49.00 £67.00  
Zone 16 £38.00 £44.00 £60.00 £65.00 £128.00  
Zone 17 £33.00 £37.00 £52.00 £75.00 £105.00  
Zone 19 £21.00 £21.00 £35.00 £62.00 £97.00  
Zone 20 £25.00 £28.00 £120.00 £180.00 £289.00  
Zone 21 £28.00 £37.00 £65.00 £162.00 £275.00  

  Worldwide Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher).