Support

Support

There is a wealth of product information already on this site,

Many products include a 'Downloads' tab which contains links to datasheets and software.
Every product has its own web page which can be reached by clicking on the product image (or 'more' text) if you are in a department listing page. However, generic data can often be found in the department description which you would normally pass through whilst navigating to the full product description page. If you arrived at the product description direct from a search engine, simply use the 'breadcrumbs' (that can be found in a light grey text immediately above the product title) to work your way back up through the departments.
For every product, there is a Q & A tab where you can view any previous customer technical questions and answers.
We used to operate a technical support FAQ forum before moving to this website. There are thousands of questions and answers archived there which may well answer your query. The forum can be found here.

If your question remains unanswered, please post your question in the relevant products Q & A tab or if you have a general question that is not product specific, they post your question using one of the General Support pages below. Where it will be sent to the support team for a response. Please check before posting a new question that it has not already been asked before.

In order to keep our product prices as low as possible, we generally do not provide technical support on the phone but where it is necessary, we will do so on 023 8086 8491. Please do not be offended if you are referred back to the Q & A tab or pages below if that is the most appropriate solution in getting you the best response. We thank you for your co-operation in this as we take great pride in providing the best possible technical support pre and post sales.

General Support pages for questions that are not product specific (use the product Q & A tabs for product specific questions).