Site news

Yes, it that time again when we close so we can go and put our feet up for a couple of weeks. During the period March 27th to April 11th, no orders will be shipped out but you can still place orders online as normal.

Orders placed by 12 noon on March 26th will be dispatched same day subject to stock availability.

The next shipping day will be April 12th and orders will processed strictly in the order they have been received. It may well take a few days to clear the back log but we will be working the weekend 13/14th to help speed this up.

Whilst we are closed, the website will automatically update to show items that are out of stock and become available to back order but no date for new stocks will be shown until we re-open.

Special order items will have an estimated lead time and many items will advise an order by date for dispatch a few days later.

The Q&A and Technical Support pages will be monitored and answered where possible whilst we are closed but no guarantees.

Custom machining - see the 'Custom Machining' tab which can be found with every product that offers the custom machining option.

Customer Service

If you have any issues with an order received, it will receive our prompt attention on April 12th. If you need to cancel a back-order item or an order, no problem just Email us at sales(at)technobots(.)co(.)uk and we will refund you the value after we re-open.

A Thank You

We would like to take this opportunity to thank our many thousands of customers whose custom we value very highly and we look forward to continuing where we left off in just over two weeks time.

Following last years price hike, Royal Mail look to be continuing on the same path?

Examples:

In 2011, it cost £1.58 in stamps to send a 30p cotton reel (yes we do stock them!), 2012 it cost £2.70, from April 2013 it will cost £3.00.

In 2012, it cost £2.70 in stamps to send a Saturn Radio Transmitter, from April 2013 it will cost £5.65

We know that some of our customers do not fully understand our current method of pricing for postage. One customer purchased less than 20p worth of goods and wondered why we could not just put a first class stamp on it rather than charge our standard £2.95.  We explained that we have to pay for picking and packing, order admin such as invoicing and accounting, jiffy bag, franking machine rental / inks / labels, compensation for lost parcels and so it goes on. It is hard to see how the profit from a 20p order is going to cover all that. Regardless, because of the way that Royal mail now charge by both weight and size and we only charge by weight, our pricing is based on an average from large letter to packet. Some customers appear to pay more whilst others pay less than what it costs to send.

We will be reviewing the new pricing and seeing what we can do to make it as fair as possible for customers given the constraints of our shopping cart software. We will also be looking at alternative carriers which do offer better pricing but their service can be by all accounts worse than Royal Mail. 

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Everyday Practical Electronics (EPE) magazine. EPE is the world's premier hobbyist magazine for electronics and computer enthusiasts, with construction projects for beginners and experts.

Sorry but we are no longer stocking this excellent magazine so we have these back issues available at 30% off whilst stocks last.

We are now stocking 29 different micro geared motors from Pololu with ratios from 5:1 to 1000:1 in 3 different power ratings. These follow the 'Sanyo' standard 12x10mm face plate.

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Technobots has been appointed a distributor for Creative Robotics Ltd. We are pleased to be the very first stockist anywhere of their powered wheel hub motor, the HUB-ee. Making robots has just become a lot easier with its built in motor, electronics and even encoder.

From Monday 1 October if you’re out and about, you may find that your item has been left with a neighbour instead of being returned back to your Royal Mail Delivery Office.

If Royal Mail deliver any of your items to one of your neighbours they will post a ‘Something for you’ card through your letter-box telling you this.

If Royal Mail are unable to deliver an item to you, or a neighbour, your item will be returned to your local Royal Mail Delivery Office for you to collect it, or to arrange a re-delivery.

Again, Royal Mail will post a ‘Something for you’ card through your letter-box telling you this.

If you would prefer not to have any items delivered to a neighbour you can opt-out at Royal Mail.

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We now carry the MakerBeam range of products. MakerBeam adopted T-slot technology to offer you precision components for endless building possibilities in miniature size. This means 10mmx10mm profiles. The beams are made of aluminum, making it the smallest and strongest T-slot system that is compatible with standard components.

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We are pleased to announce that we are now a distributor for the MaxBotix range of ultrasonic sensors. We already have over 30 items from stock with another 20 products available to order although we will also be looking to stock these in the near future. See our MaxBotix home page for more info.

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